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The Human Side of Community ROI: Stories That Numbers Can’t Measure

Engagement rates, growth metrics, and activity levels are the traditional metrics that many organizations rely on to gauge the impact of their communities. But what about the intangible benefits that numbers alone can’t capture?

Community ROI

Jae (Jennifer) Washington

Mar 25, 2025

Introducing Talkbase Sentiment Analytics

New dashboard that helps community managers track shifts in positivity, engagement, and key concerns within their communities..

Talkbase Updates

Talkbase

Mar 17, 2025

All blog posts

How to Build Powerful Virtual Events

Few technologies have seen such widespread adoption as a virtual event. Over the past 18 months or so, companies and institutions across sectors have adopted online events...

Event Organization

Talkbase

Dec 29, 2021

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Gabrielle L.

I just wanted to give the Building Communities for Startups podcast a shoutout. I'm 3 episodes in and finding it super useful! Especially liking the post-podcast worksheets. I also find making them not longer than 30 mins SO much easier to digest. I'm in the thick of building a new community for a startup & finding it to be an awesome resource/source of inspo... 🙌 🎧 💜

Klara L.

Hi everyone @here! 👋 Exciting announcement - I’d like to introduce our first ever cohort of the Talkbase Ambassadors!
This is a four month program where people who are looking to get into community management... 🤗 💞 👏 👋

Tess B.

Hey everyone!! I'm looking to revamp my community KPIs and OKRs and I'd love to hear your thoughts on how you define engagement & what metrics you use to measure engagement growth in your communities... 🎯 ✅